All Systems Operational

About This Site

Welcome to User Experience Insight home for status updates. Our status page is a communication tool that helps to inform our users about outages and scheduled maintenance.

Dashboard ? Operational
Website ? Operational
Notifications ? Operational
API ? Operational
Backend Operational
Device gateway ? Operational
Archival datastore ? Operational
Time series datastore ? Operational
Data pipeline ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021
Timescale Cloud Outage impacting UXI Dashboard Systems
Resolved - This incident has been resolved.

All data is processed, no data loss occurred.
Sep 14, 21:17 CAT
Update - The underlying outage in Timescale Cloud is resolved. The system is now busy processing the backlog of data.

All dashboard functionality is restored.

The backlog of incident data is processing and we estimate it will be fully processed in the next few hours.
Sep 14, 20:45 CAT
Monitoring - There is a service outage in Timescale Cloud.

The Timescale Cloud team is currently investigating. We will continue to monitor and update as we get new information.

This is resulting in a delay in incident detection, however once the issue is resolved, all data will be retroactively processed.

In other words, no data will be lost, and the state of the dashboard will eventually be correct.
Sep 14, 18:46 CAT
Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

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