All Systems Operational

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Welcome to User Experience Insight home for status updates. Our status page is a communication tool that helps to inform our users about outages and scheduled maintenance.

Uptime over the past 90 days. View historical uptime.
Dashboard ? Operational
Website ? Operational
Notifications ? Operational
API ? Operational
Backend Operational
90 days ago
100.0 % uptime
Today
Device gateway ? Operational
Archival datastore ? Operational
Time series datastore ? Operational
Data pipeline ? Operational
Central Integration Operational
90 days ago
100.0 % uptime
Today
Aruba UXI Android App ? Operational
90 days ago
100.0 % uptime
Today
UXI Sensor ? Operational
90 days ago
96.91 % uptime
Today
Data Push Destinations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
G5E/G5C Sensors
Resolved - The issue affecting G5E/G5C sensors has been identified, the root cause of the failure mitigated, and all the unaffected devices have been confirmed to be completely stable. No further failures will occur so there is no concern of a broader impact. If you devices were affected, you have been contacted directly via email or through Intercom chat. If you have not been notified, then you have not been affected by this issue. If you were affected, your sensor would have had a constant blue LED light and would've appeared offline on a dashboard, a factory reset will bring these devices back online. If you're still encountering issues please reach out to support.
Nov 7, 18:09 CAT
Monitoring - Affected customers will be contacted via email shortly.
Oct 29, 18:22 CAT
Identified - Following a recent software update, we have identified an issue causing some customer sensors to unexpectedly go offline. This has only been observed with G5E and G5C sensors.

If you experience any unexpected sensor downtime, please reach out to our support team.
Oct 29, 12:01 CAT
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