Sensor Status Display Issue

Incident Report for Aruba User Experience Insight (UXI)

Resolved

The incident has been resolved and all systems have caught up, the underlying issue caused a delay in the processing of data but no data was lost during this period. All sensors should be reflecting their online/offline state correctly now.

Posted Jan 09, 2025 - 07:16 CAT

Investigating

We are currently experiencing an issue where sensor statuses may not be accurately reflected on the dashboard. Sensors may appear offline even though data is being collected. Our team is actively investigating the issue, and we will provide updates as soon as more information is available.
Thank you for your patience.

Posted Jan 09, 2025 - 04:46 CAT

This incident affected: Dashboard.