All Systems Operational

About This Site

Welcome to User Experience Insight home for status updates. Our status page is a communication tool that helps to inform our users about outages and scheduled maintenance.

Dashboard ? Operational
Website ? Operational
Notifications ? Operational
API ? Operational
Backend Operational
90 days ago
100.0 % uptime
Today
Device gateway ? Operational
Archival datastore ? Operational
Time series datastore ? Operational
Data pipeline ? Operational
Central Integration Operational
90 days ago
100.0 % uptime
Today
Aruba UXI Android App ? Operational
90 days ago
100.0 % uptime
Today
UXI Sensor ? Operational
90 days ago
99.99 % uptime
Today
Data Push Destinations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Customer,

We are scheduling a system maintenance event on:

Saturday October 19th, 2024 from 2:30 AM to 6:30 AM US Eastern Time (GMT-4)

We are estimating a 4-hour maintenance window, the issue data and metrics might be delayed at times during this window. This will affect the dashboard availability, notifications (email/webhooks) and the data push. Your UXI sensors will continue to test as per usual. Your issue data and metrics will be preserved, and once the maintenance event is complete, the issue data will be available.

Progress updates during the maintenance event will be posted to status.capenetworks.com and you can choose to subscribe to receive email updates from the same page.

We apologize for any inconvenience. Please reach out to our support team if you have any concerns.

Posted on Oct 07, 2024 - 17:24 CAT
Past Incidents
Oct 8, 2024

No incidents reported today.

Oct 7, 2024
Resolved - This incident has been resolved.
Oct 7, 17:38 CAT
Monitoring - We have implemented a fix and we are monitoring it. We will mark it as resolved once the pipelines are no longer delayed.
Oct 7, 16:57 CAT
Identified - We have noticed an issue which has caused delays in our processing pipeline. This might result in delayed test result measurements.
Oct 7, 16:37 CAT
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024
Resolved - The delay has been processed and we are processing data at the normal rate.
Oct 4, 16:54 CAT
Update - We are continuing to monitor for any further issues.
Oct 4, 15:47 CAT
Monitoring - A fix has been applied and we are processing the backlog of data. No data was lost.
Oct 4, 15:47 CAT
Identified - The issue has been identified and a fix is being implemented.
Oct 4, 15:40 CAT
Update - We are continuing to investigate this issue.
Oct 4, 15:39 CAT
Investigating - We are currently seeing a delay in processing Test Results in our Data Push Destination pipeline. We are investigating the issue.
Oct 4, 15:35 CAT
Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - We experienced and issue in our data processing pipeline that caused a delay in process Test Results and Issues. Between 13:15 GMT and 13:45 GMT users would have experienced a delay in the Test Results and Issues being displayed on the dashboard.

We were able to identify and resolve the issue. After resolving the issue we started catching up on the backlog.

No data was lost during this time and the sensors continued to run their tests.

Oct 2, 15:00 CAT
Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Resolved - We became aware of an issue that disabled scheduled reports for some customers on Tuesday, 2nd of July 2024. We have since identified and fixed the underlying cause, and re-enabled the scheduled reports that were disabled during this incident.
Sep 25, 13:59 CAT
Sep 24, 2024

No incidents reported.