Welcome to User Experience Insight home for status updates. Our status page is a communication tool that helps to inform our users about outages and scheduled maintenance.
Dashboard
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Operational
Website
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Operational
Notifications
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Operational
API
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Operational
Backend
Operational
90 days ago
100.0
% uptime
Today
Device gateway
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Operational
Archival datastore
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Operational
Time series datastore
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Operational
Data pipeline
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Operational
Central Integration
Operational
90 days ago
100.0
% uptime
Today
Aruba UXI Android App
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Operational
90 days ago
100.0
% uptime
Today
UXI Sensor
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Operational
90 days ago
96.91
% uptime
Today
Data Push Destinations
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Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The incident has been resolved and all systems have caught up, the underlying issue caused a delay in the processing of data but no data was lost during this period. All sensors should be reflecting their online/offline state correctly now.
Jan 9, 07:16 CAT
Investigating -
We are currently experiencing an issue where sensor statuses may not be accurately reflected on the dashboard. Sensors may appear offline even though data is being collected. Our team is actively investigating the issue, and we will provide updates as soon as more information is available. Thank you for your patience.
Jan 9, 04:46 CAT
Resolved -
We detected an issue with our Data Push Destination pipeline for Issues and Incidents. The issue occurred between January 6th, 9:00 GMT and January 8th, 8:00 GMT. During this time, the data processing pipeline stalled, preventing Issues and Incidents from being sent to customers' Data Push Destinations.
No data was lost during this period; however, customers did not receive any Issues or Incidents. Once the issue was identified, we restored the processing and cleared the backlog. Whilst we were processing the backlog, customers may have received an influx of older Issues or Incidents.
Having worked through the backlog our Issue and Incident Data Push Destinations are back to normal operation.
Jan 6, 10:00 CAT