Sensor communication delay

Incident Report for Aruba User Experience Insight (UXI)

Resolved

This incident has been resolved.

Posted Jul 24, 2024 - 10:52 CAT

Update

We are continuing to monitor for any further issues.

Posted Jul 24, 2024 - 10:17 CAT

Monitoring

The incident has been resolved. We are monitoring the incident to ensure that data processing catches up

Posted Jul 24, 2024 - 10:16 CAT

Investigating

We are aware of a problem where sensors are not able to communicate with our cloud platform. We are investigating.

Posted Jul 24, 2024 - 09:52 CAT

This incident affected: Dashboard, UXI Sensor and Backend (Device gateway, Data pipeline).