UXI Dashboard Provisioning and Login via GreenLake Failing

Incident Report for Aruba User Experience Insight (UXI)

Resolved

We experienced an issue in the pipeline between the UXI servers and GreenLake that caused:
• Delays when provisioning new UXI Application Instances.
• Failures when logging into the UXI Dashboard via GreenLake.

The issue has now been resolved. All pending UXI Application Instance provisioning requests have been processed, and users are once again able to log into the UXI Dashboard using GreenLake.

We appreciate your patience and apologize for any disruption this may have caused.

Posted Oct 07, 2025 - 15:30 CAT